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Payment & Delivery

Payment & Delivery

Everything you need to know about secure card payment, easybox delivery and returns on BumbyBoom.

Secure card payment

All payments on BumbyBoom are made exclusively by bank card, through an authorized and secure payment processor. We never store your card data on our servers — information is processed directly by our payment partner, according to the highest security standards (PCI DSS).

  • Payment is made when you choose a seller's offer
  • Funds are held in escrow until product receipt is confirmed
  • After confirmation, funds are released to the seller
  • You receive an invoice by email for each transaction

Easybox — only 9.99 lei

Delivery is done exclusively through the Sameday easybox network. The delivery fee is fixed: 9.99 lei, regardless of the number of products or package weight. The package arrives at your chosen easybox in 2-3 business days, and you receive a unique pickup code via email and SMS.

  • Fixed fee of 9.99 lei, regardless of weight
  • Delivery in 2-3 business days
  • Over 1,000 easyboxes nationwide
  • Receive unique pickup code via email and SMS
  • You have 48 hours to pick up the package from easybox

Free returns within 14 days

If the product does not meet your expectations, you have the right to return it within 14 days of receipt, at no additional cost and without giving any explanation. This applies to all products purchased on the BumbyBoom platform.

  • Return period: 14 days from receipt of package
  • Return is free — we cover the shipping cost
  • Money is refunded within a maximum of 5 business days
  • Product must be returned in the same condition as received